SHIPPING
โข Order processing times vary based on inventory, production status, and other factors.
โข For questions about your order, contact us at
sales@catunedoffroad.com.
INTERNATIONAL SHIPPING
โข International shipping charges are billed separately.
โข Please contact
sales@catunedoffroad.com for an international shipping quote.
CANCELLING ORDERS
โข Orders may be cancelled if the item has not yet been shipped.
โข
Cancellations Within 24 Hours: No additional fees will be charged if an order is cancelled within 24 hours of being placed.
โข
Cancellations After 24 Hours: A
3.5% cancellation fee will apply to cover the payment processing fees incurred on the original transaction.
โข CAtuned Off-Road does not initiate claims with carriers.
RETURNS
โข Products must be unused, in new condition, and in their original packaging.
โข The original sales invoice must accompany the return.
โข No refunds or exchanges will be offered for items over 30 calendar days from the date of receipt.
โข For CAtuned Off-Road bumpers, please contact us with any issues.
โข All shipping and related fees associated with a return are the responsibility of the customer.
โข A restocking fee may apply.
โข CAtuned Off-Road does not initiate claims with carriers.
โข We do not guarantee receipt of returned itemsโshipping insurance and tracking are strongly recommended.